The hottest Verint is listed as the market share l

Verint is listed as the market share leader and the top supplier of the year in the Asia Pacific region

Verint was rated as the top supplier in the 2018 contact center application market report, surpassing more than 40 other suppliers

for the fifth consecutive year, it won the 2018 Asia Pacific Customer Contact optimization solution annual supplier award

Beijing, October 9, 2018 -- Verint Systems Inc. (NASDAQ: vrnt), a customer interaction enterprise, recently announced that Verint was rated by frost Sullivan as the market share leader in the Asia Pacific region * for its excellent contact center application, and won the 2018 annual supplier award for customer contact optimization solutions, which strongly promoted Verint to further practice the ease of customer interaction in the Asia Pacific and the world Enterprise commitment to modernization and automation

verint stood out from the 40 suppliers participating in frost Sullivan's "2017 Asia Pacific contact center application market report (forecast to 2024)" and won the first place. The report points out that the current and future market drivers are mainly reflected in the following six aspects:

the continuous enhancement of application functionality and channel integration to support the omni channel customer experience ability

the increasing demand for rich and easy-to-use contact center analysis functions

the continuous increase of new contact channels, such as social media and mobile contact, The requirements for channel integration are increasing

continuous software updates and system upgrades are needed to optimize product functions

daily customer interaction automation needs to be achieved through robots, virtual assistants and robot process automation

system and application integration outside the contact center needs to be achieved, Supporting the digital transformation strategy, ady Meretz, President of Verint Asia Pacific, said: this prestigious report shows that we have established valuable partnerships in the growing and vibrant Asia Pacific market, and also shows the positive response of customers to our cloud solutions. Our solutions are based on open design, allowing enterprises and institutions to choose to adopt partial solutions or all solutions driven by the overall platform

frost Sullivan's "Asia Pacific contact center application market report" not only rated Verint as the top contact center application supplier in the Asia Pacific region, but also emphasized Verint's leading position in the Asia Pacific region, including Australia, India, Chinese Mainland, Singapore, Hong Kong and so on. Verint's leadership is reflected in the following aspects:

quality monitoring software suppliers: they account for the largest market share in the Asia Pacific region and major countries and regions such as Australia, Chinese Mainland, Hong Kong, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, South Korea and Taiwan

analysis software suppliers: they account for the largest market share in the Asia Pacific region and major countries and regions such as Australia, Chinese Mainland, Hong Kong, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore, South Korea and Taiwan

human resource management software supplier: the center passes the control experiment of potted cabbage imitation and utilization, the rice potted imitation and restoration experiment and the field field demonstration and restoration experiment. It is found that in the Asia Pacific region and major countries and regions such as India, Chinese Mainland, Hong Kong, Indonesia, the Philippines, Singapore and Thailand, the waste plastic granulator is easy to cause the largest amount of environmental pollution in the operation process

frost Sullivan also presented Verint with the 2018 Asia Pacific Customer Contact optimization solution annual supplier award. This is the fifth consecutive year that Verint won the Asia Pacific Best Practice Award from frost Sullivan, which highlights Verint's customer service philosophy, that is, to help customers achieve business goals by delivering innovative customer interaction solutions

frost Sullivan krishnabaidya, head of customer contact research in the Asia Pacific ICT business department, said: the award recognizes the tireless efforts of Verint team and recognizes the excellent performance of Verint in 2017 and 2018. Verint's market share in the Asia Pacific region continues to grow, and the customer contact optimization solution remains the industry leader. Verint is firmly committed to the continuous improvement and expansion of the functions of employee interaction and analysis solutions, so as to help enterprises deliver excellent customer interaction experience, improve customer loyalty and drive revenue growth

to learn more about Verint's market leading customer interaction solutions, please click the link to rint oilfield chemical manufacturer COM/engagement/

about Verint Systems Inc.

Verint Nasdaq Stock Code: vrnt) is a global leader in actionable intelligence solutions, focusing on customer interaction optimization, security intelligence, fraud, risk and compliance. Today, more than 10000 institutions in more than 180 countries (including more than 85% of Fortune 100 enterprises) need Verint solutions to make more timely and effective informed decisions. For a more detailed understanding of how we rely on actionable intelligence to create a smarter world, please visit the function instructions of the pluggable force tester

frost Sullivan, 2017 Asia Pacific contact center application market report (forecast to 2024), release date: July 2018